The Kansas Board of Pharmacy has received an increase in the number of reports from healthcare providers, including prescribers and pharmacists, of malicious actors utilizing fraud and impersonation techniques for unlawful purposes.

Reports include fake requests for prior authorizations, fraudulent electronic prescriptions, attempts to impersonate healthcare providers and/or regulators, and requests for protected health information. If you are unsure of the validity of a call, email, fax, prescription, or request for information or documentation, please slow down and independently verify the accuracy of the contact and the request.

KBOP also recommends pharmacy personnel exercise patience when dealing with other healthcare team members who may be attempting to verify contacts and requests from pharmacies, including prior authorizations for prescriptions.